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Refund and Returns Policy


Our refund and returns policy lasts 7 days. If 7 days have passed since your purchase, we can’t offer you a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.


  • Returns & Exchanges can be made within 7 DAYS after item received with official receipt with tags still attached.
  • Returns / Exchanges are strictly reserved for cases of product defects, damages, or mistaken delivery.
  • Exchanges of item subject to stock availability.
  • Exchanges are strictly allowed only for the same item, colour and size.
  • Refund is strictly not allowed only exchange.
  • Item must be returned in unworn, unwashed, and unaltered condition with all tags attached.
  • All sale, as-is, defective item and promotional with discount / coupon / vouchers are non-refundable and non-exchangeable.


  • Item is damaged caused by (torn, stain, wrinkle, smell, cigarette, perfume)
  • Item that has been wash, altered and iron. (Shorten / hemmed)
  • Item that have stain such as make up stain, food, pen and etc
  • Item defected caused by customer
  • Exceed 7 days from date of received item
  • Item with no price tag or label


Customer will be entitled for a full refund if:

  • Item ordered is out of stock.
  • Item requested to be exchanged is Out of Stock.

Please note that the refund process will take a maximum of 14 working days.